Website Compliance

How TruCart Used Auditzo to Eliminate GDPR & CCPA Violations and Rebuild Customer Trust

Auditzo helped TruCart, a global eCommerce brand, uncover hidden tracking violations, fix cookie consent flows, and turn privacy compliance into a 32% boost in user trust; all within just three weeks.

Screenshot showing pre-consent tracking requests detected by Auditzo’s GDPR and CCPA audit tool.

About TruCart

TruCart is a fast-growing eCommerce platform specializing in lifestyle and fashion products. With a large user base across the EU and US, the company relied heavily on analytics and ad tracking tools such as Google Tag Manager and Meta Pixel to personalize experiences.

However, as global privacy regulations like GDPR and CCPA evolved, TruCart's tracking setup became a hidden compliance risk.

The Problem: Everything Looked Fine… Until It Wasn't

In early 2025, TruCart's Data Protection Officer discovered that users were being tracked before providing consent, a direct violation of GDPR Article 6 and CCPA §1798.100. Their cookie banner looked compliant, yet scripts fired regardless of choice.

  • Rising bounce rates on EU landing pages
  • Declining checkout completion after cookie prompts
  • Inconsistent consent logs across browsers

Manual scanners and browser extensions couldn't reveal which scripts were firing or what data was being transmitted. The team needed forensic visibility, and that's when Auditzo entered the picture.

Discovery: The Audit That Changed Everything

Within minutes of setup, Auditzo's AI-powered website compliance audit tool performed a full forensic scan of TruCart's domain under both GDPR and CCPA frameworks.

What Auditzo Found

  • 11 third-party trackers (Google Analytics, Meta Pixel, TikTok, AppNexus, Hotjar) firing pre-consent
  • Payloads exposing IP addresses, device IDs, and URLs
  • Cross-region data transfers to US and APAC servers
  • Asymmetric cookie banner violating the "equal-choice" principle
"The Auditzo report felt like an X-ray of our website. We could literally see every unauthorized data signal leaving our pages." - Elena Rossi, Head of Growth, TruCart

The Resolution: A 3-Week Compliance Sprint

Auditzo's AI assistant generated a step-by-step fix plan with consent logic, tag manager rules, and privacy-policy text ready to implement.

Step 1: Rebuild Tag Manager

  • Grouped all tags into Essential vs Non-Essential categories
  • Blocked marketing scripts until explicit consent
  • Applied Auditzo's auto-generated allow/deny rules

Step 2: Deploy a Modern Consent Banner

  • Equal "Accept" and "Reject" buttons with clear visuals
  • Category toggles for analytics, ads, and social
  • Consent logs synced automatically via Auditzo CMP Sync

Step 3: Update Privacy Documentation

Using Auditzo's suggested disclosure text, TruCart's legal team revised the privacy policy to describe data categories, third-party endpoints, and user rights in plain language.

"Auditzo didn't just tell us what's wrong, it showed exactly how to fix it." - Michael Liu, Lead Web Engineer, TruCart
Three-step flow diagram showing Auditzo compliance process: audit, fix, and verify.

The Impact: From Hidden Risk to Visible Trust

MetricBefore AuditAfter AuditzoResult
Compliance Violations11 critical0Fully Compliant
Opt-in Rate58%76%+18%
EU Bounce Rate49%33%−16 pts
Potential Fine Exposure€240 K€0Eliminated
Customer Trust (Survey)6.2 / 108.7 / 10+40%
Bar chart showing before and after results of TruCart’s GDPR and CCPA compliance audit using Auditzo.

Key Insight: Transparent consent doesn't hurt marketing, it strengthens it. With renewed trust, TruCart saw higher opt-ins and better ad performance.

Summary for Quick Reference

  • Detected 11 pre-consent trackers leaking data
  • Re-architected GTM + CMP for lawful tagging
  • Achieved full GDPR/CCPA compliance in 21 days
  • Improved user trust and conversions by 32%

What TruCart Learned

  • Marketing automation ≠ compliance: even standard tools can violate privacy laws
  • Evidence matters: Auditzo's HAR + Fiddler logs provide legal proof
  • Compliance sells: transparency increased opt-ins and loyalty
  • Continuous scanning: Auditzo's re-audits prevent regressions

Why TruCart Chose Auditzo

  • Proof-based reporting with courtroom-ready evidence
  • Multi-law support: GDPR, CCPA, DPDP, CIPA, WCAG
  • AI fix automation for GTM rules + CMP integration
  • No-code setup: scans ready in 30 minutes
  • Continuous monitoring with compliance dashboards

Client Testimonial

"Privacy used to scare us. Now it's part of our brand story. Auditzo turned a legal liability into a competitive advantage." - Elena Rossi, Head of Growth, TruCart

Outcome

TruCart eliminated all GDPR and CCPA violations, rebuilt a compliant data stack, and strengthened user confidence, all powered by Auditzo's AI compliance automation. Compliance is no longer a checkbox; it's a growth strategy.

Quick Facts (TL;DR)

  • Industry: eCommerce (Fashion & Lifestyle)
  • Laws: GDPR + CCPA
  • Challenge: Pre-consent tracking via GTM & Meta Pixel
  • Solution: Auditzo forensic audit + CMP reconfiguration
  • Results: 0 violations | +32% opt-ins | 40% higher trust | €240 K fine avoided

Ready to Audit Your Website?

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